TERMS AND CONDITIONS AGREEMENT OF SALE

These Terms and Conditions are the official terms of use for Flavedo & Albedo Pty Ltd and its website and mobile website (www.flavedoandalbedo.com), as well as Flavedo & Albedo microsites and social media sites, such as Instagram, Facebook and Pinterest. The use of these sites are governed by the TERMS AND CONDITIONS AGREEMENT OF SALE set forth below. Your use of this site or purchase from Flavedo & Albedo Pty Ltd indicates your understanding and acceptance of these terms and conditions to which you agree to be bound by.

Flavedo & Albedo Pty Ltd reserves the right to make changes to these sites and these terms and conditions at any time without any prior notice. You should check this page regularly to take notice of any changes we may have made to the TERMS AND CONDITIONS OF SALE. Flavedo & Albedo Pty Ltd is the service provider; it is also referred to as “Flavedo & Albedo”, “us” and “we”.

Customer is the person or organisation who purchases or seeks services from Flavedo & Albedo; it is also referred to as “you”.

PLACING ORDERS

All orders placed are subject to confirmation and acceptance by Flavedo & Albedo Pty Ltd.

Flavedo & Albedo Pty Ltd may vary prices for received orders in the event of price changes. In the case of price increase, you may cancel the order by giving notice to Flavedo & Albedo, which must be received within seven days of the price increase notification.

If Flavedo & Albedo Pty Ltd discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund to the credit card with which you made your original purchase.

Quantity in stock does not take into account the orders which are yet to be processed. It is possible that an order placed earlier will receive the stock allocation which was displayed at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our website.

CHANGING OR CANCELLING ORDERS

If you wish to change or cancel your order prior to dispatch please contact our Customer Service Team immediately on support@flavedoandalbedo.com with your order number, to discuss what options are available to you.

Please note, once you’ve placed your order, it joins a queue for immediate processing and despatch from our warehouse therefore it may not be possible to prevent your order from being dispatched. In this instance, please return your order once received in accordance with our Returns policy.

Flavedo & Albedo does not allow or support resale or export of products purchased from this site. All affiliates and third party suppliers must be approved by Flavedo & Albedo and can be done so by contacting support@flavedoandalbedo.com. You agree when purchasing from this site that you are doing so for internal use only, and not for resale or export.

PAYMENT

For online orders, accepted payments include credit cards (Visa / Visa Debit / /Mastercard / AMEX), AfterPay and PayPal.

The title of the goods supplied does not pass to the customer from Flavedo & Albedo until the full amount is paid to Flavedo & Albedo Pty Ltd.

AFTERPAY

Split your purchase into 4 instalments: You'll pay your first instalment at the time of purchase, and the remainder every fortnight.

Pay nothing extra when you pay on time: With interest-free payments, the only fees are for late payments. We'll email your payment schedule and send notifications so there are no surprises.

Enjoy instant approval and delivery: You’ll know you’ve been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose.

WARRANTY CLAIM

All goods sold by Flavedo & Albedo come with a warranty to be free from any defects or faults. This warranty is not transferable.

Goods under warranty cover will be replaced by the manufacturer.

Warranty only covers the item(s) sold by Flavedo & Albedo.

All warranties are voided if returned product is found in any way to be used, mishandled, modified, tampered, abused, physically damaged.

Customer is responsible for any delivery and insurance cost involved in sending the warranty claim goods back to Flavedo & Albedo. Flavedo & Albedo is not responsible for any parcel missing in transit, on its return back to Flavedo & Albedo.

Please see Delivery & Returns page for more detailed information.

DISCLAIMER

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.

Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.

REDEEMING PROMOTIONAL CODES

Simply enter your discount code in the text box marked 'Have a Promo Code?' on the ‘My Bag’ page during the checkout process and click apply. When a discount code is accepted, it will be applied to your order and will show on the checkout page.

Please Note:

  • New subscriber 10% promotional codes are limited to one per customer, and can be used on any full price items and not in conjunction with any other offer.

  • Discount codes are case-sensitive and should be entered exactly as they appear.

  • Only one promo code will work during checkout and cannot be used in conjunction with any other offer.

  • Promo codes are not valid when purchasing sale items or to discount shipping costs.

  • Promotional codes cannot be redeemed for cash.

  • Promotional code cannot be used in conjunction with any other offer. Can only be redeemed on full price products. Cannot be redeemed on bundles or sets.

  • Promotional codes cannot be applied after an order has been placed.

  • Flavedo & Albedo reserve the right to cease or pause any promotion at any time without notice.

  • During our peak sales and promotional activity periods, some orders may take a little longer than expected to be pick, packed and shipped. If you have any concerns over the shipping timeline contact our customer care team.

  • Customers are responsible for paying any shipping charges incurred by refused shipment and unclaimed goods. Likewise, customers are responsible for paying any additional customs or duties charges that may be incurred on their order.

Flavedo & Albedo Pty Ltd ACN 640 082 980

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